Service Delivery Executives
We're looking for ambitious, highly motivated, and focused team members that can deliver and support multiple projects. You'll need to be able to ensure quality and time standards are achieved for the UK City & Guilds business teams. We need strong IT skills and proven project management ability!
About the role
As a Service Delivery Executive, you will effectively communicate with internal and external stakeholders, to ensure the delivery of our products, projects and services. You will establish and maintain data systems and develop and implement associated procedures.
The role also requires you to provide advice, guidance and support for a sphere of activities, including on-the-job training, supporting the team, colleagues and customers. Finally, you evaluate and monitor projects and project activity to meet and continuously improve process and quality standards.
To succeed in this role you’ll need strong IT skills and experience in using systems. You’re most likely to come from a project management type background and you need have excellent planning and organisational skills and the ability to achieve demanding deadlines. You’ll need attention to detail and must be able to solve problems effectively.
Our story and mission
The City & Guilds Group is a global leader in skills development. Our purpose is the same today as it has always been, to enable people, organisations and economies to develop their skills for growth. Backed by a Royal Charter, we have more than 135 years of experience in making sure that people can contribute to successful businesses and thriving economies.
Today, the Group consists of City & Guilds, ILM, Kineo, Digitalme, The Oxford Group and Gen2. Our businesses provide a broad and imaginative range of products and services that help people achieve their potential through work-based learning. Together, they set the standards for corporate learning, technical training and skills credentialing. Everything we do – from the way we work, our products and services, to our charitable investments – seeks to make a difference to individuals and communities around the world.
Our success is driven by the people we work with. We pride ourselves on our ability to offer an equal opportunity to all our staff and we value diversity within our inclusive culture. We recognise that a diverse workforce is the only way we will achieve our ambitious business goals, so we work hard to be flexible to accommodate everyone.