Production Manager - Learning Platforms
Kineo have a great opportunity for someone with a proven track record in project management! Working in a commercial, client facing role, you must be able to demonstrate the skills and knowledge to define and manage processes for software development projects.
You'll also need excellent leadership and stakeholder management skills and be able to develop effective relationships in a fast moving environment. You must be able to negotiate and influence at all levels.
About the role
This exciting opportunity is within our Learning Platforms team, which specialises in software development and implementing Learning Management Systems (LMS), as well as other learning platforms.
As Production Manager, you’ll oversea the efficient and profitable delivery of our client projects, to meet commercial targets whilst maintaining high standards of customer service.
In addition to some hands-on project management, you’ll lead and line manage our Platforms Projects team, working closely with our Sales, Hosting and Support teams to ensure there are clear and effective processes in place to deliver great customer service throughout the production life cycle.
Some of your key responsibilities will include monitoring project performance and delivery, using trends over time to drive continuous improvement. You'll regularly review individual project performance and provide support and advice to the PM’s as needed. Identifying challenging projects, you will work with the PMs and other team members to keep these on track.
The role also involves line management, coaching and supporting the project management team to ensure they have the knowledge and skills to perform effectively. You will be resource and capacity planning to manage lead times for starting new projects, ensuring that each project team has the right mix of skills for the job. Finally, you'll capture lessons learned from projects and use these to improve customer service and project processes.
You'll need to have worked in a client facing, commercial environment. You must be able to demonstrate detailed experience of project management in a software development setting, leading multi-disciplinary teams and managing budgets. Experience of line management, coaching and capability building is therefore really important, as is experience of resource and capacity planning.
About our organisation
As part of the City & Guilds Group, we’re global leaders in skills development. We have a strong purpose - to enable people and organisations to develop their skills for personal and economic growth. Everything we do – from the way we work, to our products and services, to our charitable investments – seeks to make a difference to individuals and communities around the world. We work with education providers, businesses and governments in over 80 countries, to provide work-relevant education and training in 26 industries.
Kineo is a fun and rewarding place to work, with a very familial feel (so we're told). Aside from gaining lots of new friends, you'll benefit from 25 days annual leave, plus an additional days leave with every 2 years service. We have a generous pension and award-winning benefits scheme including private medical insurance. There's plenty more too, such as life assurance, shopping discounts and childcare vouchers.
We’re a charitable organisation but that’s not to say we’re not commercially focused. The difference is we don’t have to pay shareholders – we reinvest our profits back into our business. We always have community projects on the go – including getting our hands dirty in community gardening projects or helping feed the homeless.
If you think this is the role for you, we would love to hear from you. Please apply with your CV and complete our short online application process.