CRM Dynamics Consultant

We’ve got an exciting opportunity for a CRM Dynamics Consultant to come in a make a real impact to the team. This is a full-time, 12 month fixed term contract to cover a maternity within our Group IT development team. 

Business Unit
Group Support Services
From 55,000
Type of role
Maternity cover
Full-time or part-time
UK - London
Closing date
Vacancy ref


About the role

As the Development Domain Consultant CRM you will be responsible for technical development initiatives associated to the CRM functional area. You will be the main source of key knowledge associated to Microsoft Dynamics CRM related solutions within the Group Development Team.

Your main focus will be the integration Microsoft Dynamics CRM with other 3rd party systems, so you will need to be able to manage and engage 3rd party suppliers as well as build strong rapport with key stakeholders from developers to senior managers and directors.

You’ll be leading a number of projects, seeing them right through to delivery so you must possess excellent leadership and communication skills in order to deliver these to the business. You’ll also need to understand the strategic roadmaps directors have designed and advise on how we are able to achieve this using your expert knowledge.

About You

We want to hear from experienced Microsoft Dynamics CRM domain experts, with a background in managing projects from ‘idea to delivery’.

You will have experience working proficiently as a Techno functional, Business Analyst or functional consultant ideally in an educational setting, with a proven track record in managing medium to large complex requirements/projects, often working with multidisciplinary teams and internal stakeholders. You will have the ability to apply standard business analysis approaches to the specific requirement of a project.

The successful applicant will be a commercially strong individual with a solid and successful track record in CRM domain with experience of delivering projects in such environments. You'll be passionate about providing exceptional customer experience and service and be a natural when it comes to relationship management.

You’ll be joining a passionate, experienced and fast paced team of 4 reporting into the Development Domain Consultant Team Lead. The team splits out projects by function, so each of you will be focusing on your own projects within the function assigned to you. This is a great opportunity for someone who likes to work autonomously, is organised and can manage their own workload effectively. Your manager will be able to support you when needed, but ultimately you’ll be responsible for the success of our integration projects.  

What we Offer

Working for us means working for an innovative, purpose-leading organisation. You’ll be entitled to an excellent Total Reward Package which typically includes – a great base salary, 25 days holiday, a defined pension scheme, life assurance, and much more that you can read about here

Our Story & Mission

The City & Guilds Group is a global leader in skills development. Our purpose is the same as it has always been, to enable people and organisations to develop their skills for personal and economic growth. What we do is about more than skills, or qualifications, or jobs. Backed by a Royal Charter, we have more than 135 years of experience in making sure that people can contribute to successful businesses and thriving economies. Made up of City & Guilds, ILM, Kineo, DigitalMe, The Oxford Group, e3Learning and Gen2; we work with education providers, businesses and governments in over 80 countries, to provide work-relevant education and training in 26 industries. 

At The City & Guilds Group our success is driven by the people we work with. We pride ourselves on our ability to offer an equal opportunity to all our staff and we value diversity within our inclusive culture. We recognise that a diverse workforce is the only way we will achieve our ambitious business goals, and therefore work in a very flexible way to accommodate everyone. 

Next Steps

To find out more about the position, take a look at the Role Profile. If you’re interested and you think you’re just the person for the job, please submit your CV and complete our short application form. We can’t wait to hear from you, so apply now!