Workstream Leads (Transformation)

We are seeking a number of Workstream Leads to define, design and implement our our new operating model as part of our Awarding Organisation Transformation.

The Workstream Leads will provide day to day direction and management for each of the contributing projects within an individual workstream, leading the cross-functional teams and presenting the case for change to all associated stakeholders.

We are specifically looking for individuals who have worked in other awarding organisations that can join us to lead one of several workstreams in our Awarding Organisation Transformation. We are seeking individuals who have held roles like Assessment Production Manager, Assessment Design Manager, Product Manager, Programme Manager, Assessment Delivery Manager or Operational unit management roles.

We offer flexible and hybrid working arrangements between one of our key hubs and your home.

This appointment will be made on merit.

We believe that diversity and inclusion strengthen and enriches us, and that it is the responsibility of everyone at the City & Guilds Group to drive this value. As ethnic minority groups and disabled people are currently under-represented within the Group, we particularly encourage and welcome applications from these communities.

Business Unit
Channel Partners
Type of role
Full-time or part-time
Location - Country
Location - City
Closing date
Vacancy ref

About the role

You will live by our long-term goal to ensure City & Guilds can consistently deliver high quality assessments, error free, and that results are issued on time so that no learners are disadvantaged and there are no regulatory consequences for C&G. To achieve this, we are making significant changes to the way we operate in the future, ensuring that across all core activities there are documented processes and working procedures. 

You will help ensure our operating model is more fully aligned with that of a General Qualifications (GQ) Awarding Organisation, with a focus upon timetabled examinations, as well as quality, validity and reliability through qualification design, development and delivery. 

In addition, the Workstream Leads will design and implement systems which will allow smoother processing of results that sit on the data architecture to support better management information to monitor and audit performance across our core processes. 

About you

The Workstream Lead will need a good understanding of the ways in which an Awarding Organisation functions, have the ability to promote change in a positive manner and ensure that the key stakeholders are engaged and consulted with within the various workstream projects. You will play a key part in supporting project managers, business analysts and subject matter experts to deliver a significant programme of process and technology change.

The key skills and experience we are looking for are:

  • Strong interpersonal and Leadership Skills
  • Excellent verbal and written communication skills
  • Experience of managing and embedding change across functions
  • Experience of stakeholder management, communications planning and execution, or training planning and delivery.
  • Programme/project management or business analysis qualifications or equivalent

If you have worked within an Awarding Organisation and have held roles such as Assessment Production Manager, Assessment Design Manager, Product Manager, Programme Manager or Assessment Delivery Manager then we would welcome your application. 

Our Story And Mission

Our vision is for a world in which everyone has the skills and opportunities to succeed. We support almost five million people each year to develop skills that help them into a job, develop on that job and to prepare for their next job. As a charity, we’re proud that everything we do is focused on achieving this purpose.

Through our assessment and credentialing, corporate learning and technical training offers, we partner with our customers to deliver work-based learning programmes that build competency to support better prospects for people, organisations and wider society. We create flexible learning pathways that support lifelong employability, because we believe that people deserve the opportunity to (re)train and (re)learn again and again – gaining new skills at every stage of life, regardless of where they start.

At the heart of our business sits the City & Guilds Foundation which amplifies our purpose by helping to remove barriers to getting into a job, celebrating best practice on the job, and advocating for jobs of the future. 

We were founded in 1878 by the City of London and the trade guilds of the time, to help people, organisations and economies to develop their skills for growth.

Our rich experience means we’re uniquely positioned to understand the future of work and learning. And we continually evolve to develop and deliver skills for the workplace of the future. Today, as well as qualifications and assessment, we offer digital credentialing, eLearning technologies, executive leadership development, technical training and consultancy.

Our success is driven by the people we work with. We pride ourselves on our ability to offer an equal opportunity to all our staff and we value diversity within our inclusive culture. We recognise that a diverse workforce is the only way we will achieve our ambitious business goals, so we work hard to be flexible to accommodate everyone. 

What We Offer

We offer the opportunity to work in an innovative, engaging and market-leading organisation with opportunities to develop your existing skills and explore new ones.

You’ll receive an excellent benefits package which typically includes a great base salary, 25 days holiday plus bank holidays, pension, private healthcare, volunteering opportunities and much more. 

We welcome a discussion about how this role could work flexibly for you. For example, work pattern, job share, hours or location.

Next Steps And How To Apply

If you think this is the role and organisation for you then we would love to hear from you.  Please submit your CV and complete our short application form using the apply button.