Website Manager
Are you a digital expert with a passion for web management and strategy? Do you thrive in a fast-paced environment where innovation is encouraged? If so, we have the perfect role for you.
We are looking for an experienced Website Manager to lead our web strategy and ensure our digital platforms are both effective and engaging
You will be working on a hybrid basis with a mix of home and office. We're flexible about where you might be based to undertake this role, but you'll need to be able to travel into our London or Wakefield office when required.
This appointment will be made on merit.
We believe that diversity and inclusion strengthen and enriches us, and that it is the responsibility of everyone at City & Guilds to drive this value. As ethnic minority groups and disabled people are currently under-represented, we particularly encourage and welcome applications from these communities.
About The Role
You will join an established Marketing Operations & Performance team within the Marketing & Customer Insights Directorate here at City & Guilds, responsible for managing the City & Guilds web presence to drive commercial performance, customer engagement and satisfaction across our key audiences, via a highly effective suite of website(s) that successfully underpins all external communications and embodies the City & Guilds presence online.
As Web Manager, you will have exceptional digital and web skills to enable you to bring a successful web strategy to fruition. You will lead on setting the web strategy, leading the website team, whilst supporting the Head of Marketing Operations & Performance across other key global initiatives.
Our successful candidate will maintain site content in our chosen CMS, that also interfaces with other internal systems and closely manage internal and external service providers to ensure the ongoing reliability and stability of our websites. You will be required to ensure our websites embody the City & Guilds brand through its design, content and overall user experience.
Closely tracking the performance of the site through analytics software, you will report to the business and identify evidence-based opportunities for improvements and development.
Working closely with key stakeholders across the business, technology and suppliers to build effective relationships to deliver on our strategy and objectives, you will lead a team of digital SME’s and encourage a culture of accountability.
You will stay ahead of the latest trends and leverage emerging web technologies such as AI to ensure we are delivering the best possible experience to our global customer base.
About You
You will be able to demonstrate having delivered on the design, build and deployment of a website in a previous role. You should have extensive experience of Azure DevOps to manage web development and deployments.
Our successful candidate will have experience of enterprise level CMS technologies such as WordPress, Sitecore, Optimizely or Liferay. You will be experienced in managing a global multi-site architecture.
As Web Manager you should have a good understanding of HTML & CSS along with proven experience of web analytics tools such as GA4 or similar.
We would expect you to understand SEO to improve the onsite experience and conversations of key goals.
You should have a natural keen eye for detail, particularly in web design and UX using tools such as Figma.
Whilst not mandatory, it would be beneficial if you have experience in e-commerce.
Our Story And Mission
Our vision is for a world in which everyone has the skills and opportunities to succeed. We support almost five million people each year to develop skills that help them into a job, develop on that job and to prepare for their next job. As a charity, we’re proud that everything we do is focused on achieving this purpose.
Through our assessment and credentialing, corporate learning and technical training offers, we partner with our customers to deliver work-based learning programmes that build competency to support better prospects for people, organisations and wider society. We create flexible learning pathways that support lifelong employability, because we believe that people deserve the opportunity to (re)train and (re)learn again and again – gaining new skills at every stage of life, regardless of where they start.
At the heart of our business sits the City & Guilds Foundation which amplifies our purpose by helping to remove barriers to getting into a job, celebrating best practice on the job, and advocating for jobs of the future.
We were founded in 1878 by the City of London and the trade guilds of the time, to help people, organisations and economies to develop their skills for growth.
Our rich experience means we’re uniquely positioned to understand the future of work and learning. And we continually evolve to develop and deliver skills for the workplace of the future. Today, as well as qualifications and assessment, we offer digital credentialing, eLearning technologies, executive leadership development, technical training, and consultancy.
Our success is driven by the people we work with. We pride ourselves on our ability to offer an equal opportunity to all our staff and we value diversity within our inclusive culture. We recognise that a diverse workforce is the only way we will achieve our ambitious business goals, so we work hard to be flexible to accommodate everyone.
What We Offer
We offer the opportunity to work in an innovative, engaging and market-leading organisation with opportunities to develop your existing skills and explore new ones.
You’ll receive an excellent benefits package which typically includes a great base salary, 25 days holiday plus bank holidays, pension, private healthcare, volunteering opportunities and much more.
Next Steps and how to apply
If you think this is the role and organisation for you then we would love to hear from you. Please submit your CV and complete our short application form using the apply button.
We shortlist for our vacancies on an ongoing basis, and we may close a vacancy earlier than the advertised date. Please can you submit your application as soon as possible to avoid disappointment.
City & Guilds are a Disability confident employer. Please let us know if you require any support/adjustments at your interview and if successful any adjustments needed to support you in your role. If this is required, please email; careers@cityandguilds.com