Technical Data Administrator (12 Months FTC)

We are currently looking for a Technical Data Administrator to join our Master Data Services Team.

We have one 12 Months contract position that can be contracted to our London or Wakefield hub. 

We need an ambitious, highly motivated, Tech Savvy and focused Technical Administrator with excellent customer service skills.

You'll join a team that delivers, maintains, and supports key projects, ensuring quality and time standards are met. We need people who are quality focused and can work to tight deadlines.

If you have analytical mindset, love working with data, strive for continues improvement and equally you like working and supporting internal customers then this role can be just what you are looking for.   

In your role, you will be required to create and maintain Product & Assessment related Master Data to enable effective order fulfilment and results processing activities on various delivery platforms.

This is a hybrid role with working approximately two days per week in our London (EC1A 9DD) or Wakefield (WF1 2UF) office so ideally you will be within commutable distance from one of these offices.


This appointment will be made on merit.

We believe that diversity and inclusion strengthen and enriches us, and that it is the responsibility of everyone at the City & Guilds Group to drive this value. As ethnic minority groups and disable people are currently under-represented within the Group, we particularly encourage and welcome applications from these communities.


Business Unit
Channel Partners
National 23,548 London 26,433
Type of role
Fixed-term Contract / Secondment
Full-time or part-time
Location - Country
Location - City
Closing date
Vacancy ref

About the role

You will create and maintain Product and Assessment related Master Data to enable effective order fulfilment and results processing activities. You will ensure accuracy and quality in your delivery as well as identifying ways to continuously improve our systems and processes. You will also be mastering online assessment data on various delivery platforms, preparing data for testing and undertaking various system testing activities as a key part of the role.

You will be working on SAP system so any previous experience / knowledge of SAP would be beneficial but is not essential. 

About you

You're most likely to have experience gained within a quality role but to succeed, you'll need strong IT skills and experience in using systems (Tech Savvy). You must have excellent planning and organisational skills, and the ability to work to strict deadlines. You must have excellent verbal and written communication skills and be numeric as well. We are looking for excellent customer service skills and ability to prioritise tasks and work to tight deadlines.

This role would also suit an individual coming from Customer Support role with the knowledge of several operating systems/ platforms.    

The Technical Data Administrator will have excellent problem solving skills and great attention to detail, and will be both motivated and proactive.

Our story and mission

The City & Guilds Group is a global leader in skills development. Our purpose is the same today as it has always been, to enable people, organisations and economies to develop their skills for growth. Backed by a Royal Charter, we have more than 135 years of experience in making sure that people can contribute to successful businesses and thriving economies.

Today, the Group consists of City & Guilds, ILM, Kineo, Digitalme, The Oxford Group and Gen2. Our businesses provide a broad and imaginative range of products and services that help people achieve their potential through work-based learning. Together, they set the standards for corporate learning, technical training and skills credentialing. Everything we do – from the way we work, our products and services, to our charitable investments – seeks to make a difference to individuals and communities around the world.

Our success is driven by the people we work with. We pride ourselves on our ability to offer an equal opportunity to all our staff and we value diversity within our inclusive culture. We recognise that a diverse workforce is the only way we will achieve our ambitious business goals, so we work hard to be flexible to accommodate everyone.

Next steps and how to apply

If you think this is the role and organisation for you then we would love to hear from you.  Please submit your CV and complete our short application form using the apply button.

We shortlist for our vacancies on an ongoing basis, and we may close a vacancy earlier than the advertised date. Please can you submit your application as soon as possible to avoid disappointment.