SAP Success Factors Specialist

We have a new, exciting opportunity for a SAP Success Factors Specialist to join the City & Guilds Group to manage and support our SAP Success Factors Applications.

Business Unit
Group Support Services
From 48,173
Type of role
Full-time or part-time
Location - Country
Location - City
Closing date
Vacancy ref

About the role

The City & Guilds Group have invested in SAP Success Factors to become its core HR system. We are in the first implementation of Phase 1 with other phases to follow.

As part of an IT delivery team, you will be the Technical Product lead for the SAP Success factors service, working collaboratively with our SAP Success Factors Partner, Business Product owner and other key City & Guilds Group HR stakeholders.  

You will be responsible for the analysis and reporting of the performance of Success Factors, monitoring, troubleshooting problems and outages, upgrades and quarterly releases amongst other activities. These activities include leading on interfaces with the system, ensuring each system and software talks to each other as effectively and efficiently as possible, ensure the design reflects learning from networking with other clients of SuccessFactors and our Implementation Partner whilst keeping up to date with the latest industry best practice to deliver and operate SuccessFactors projects.

About you

We want to hear from people who can come in and make a real impact. We are looking for an expert who has worked on SuccessFactors implementations, who can provide advanced technical knowledge and experience working with this type of software. Due to the nature of the role you will have excellent attention to detail and analytical skills with the ability to rigorously assess options, challenge the norm, evaluate data and suggest appropriate solutions.

You’ll need to be able to keep up with SuccessFactors rolling out updates to ensure the organisation is prepared for these as best they can be, working with stakeholders across the Group and provide details of these upcoming updates and changes. To do this successful we are looking for a people person, able to communicate effectively with a variety of stakeholders from employees to directors.

We are open to suggestions from anyone on how to do things different so being able to offer new ideas to what we can do in terms of process improvement are more than welcome to the team. We would encourage you to provide input and expertise to other project streams as required and consider the overall success of the entire programme the most important objective, as opposed to the success of this individual role or project stream alone.

Our story and mission

The City & Guilds Group is a global leader in skills development. Our purpose is the same today as it has always been, to enable people, organisations and economies to develop their skills for growth. Backed by a Royal Charter, we have more than 135 years of experience in making sure that people can contribute to successful businesses and thriving economies.

Today, the Group consists of City & Guilds, ILM, Kineo, Digitalme, The Oxford Group and Gen2. Our businesses provide a broad and imaginative range of products and services that help people achieve their potential through work-based learning. Together, they set the standards for corporate learning, technical training and skills credentialing. Everything we do – from the way we work, our products and services, to our charitable investments – seeks to make a difference to individuals and communities around the world.

Our success is driven by the people we work with. We pride ourselves on our ability to offer an equal opportunity to all our staff and we value diversity within our inclusive culture. We recognise that a diverse workforce is the only way we will achieve our ambitious business goals, so we work hard to be flexible to accommodate everyone.

What we offer

We offer the opportunity to work in an innovative, engaging and market-leading organisation with opportunities to develop your existing skills and explore new ones.

You’ll receive an excellent benefits package which typically includes a great base salary, 25 days holiday plus bank holidays, pension, private healthcare, volunteering opportunities and much more which you can find out about here.

We welcome a discussion about how this role can work flexibly for you for example work pattern, location.

Next steps and how to apply

If you think this is the role and organisation for you then we would love to hear from you.  Please submit your CV and complete our short application form using the apply button.

As part of the application process, you will be asked to complete a game based assessment. This is an interactive assessment looking at ways of working that will be used with your CV and application form to assess your suitability for our organisation.