Quality Administrator

We're recruiting for a number of Administrators to support our UK quality teams. Our diverse teams are full of different personalities and backgrounds, so these are great opportunities for your career development!

Roles will be recruited on either 6 month and 4 month fixed term contracts. Initially you'll work from home, but once we return to office working you may need to commute to our Burntwood office.

These are great roles for someone from an administrative or customer service background. We're looking for individuals who can hit the ground running and support a number of priority administrative projects.

Business Unit
City & Guilds
Entry Level
Type of role
Fixed-term Contract / Secondment
Full-time or part-time
Location - Country
Location - City
Closing date
Vacancy ref

About the role

We have several fixed-term contracts available. These are for a period of six or four months.

Responsibilities may include:

  • Support with a range of queries
  • Answering telephone queries and responding to emails
  • Assisting with a broad range of different administrative tasks
  • Processing associate expenses
  • Extensive data input and management of data within various systems (including SAP)
  • Processing data in spreadsheets, recording information etc.

About you

You must be someone who is organised and familiar with or has a willingness to adapt quickly to a fast-paced administrative role. You need to have confidence in using Windows 10, Microsoft Word, outlook etc. and most importantly know your way around an excel spreadsheet or two... if you don't like spreadsheets then this probably isn't the job for you!

You will be joining us at a very busy period, and whilst you will be part of a very large team, everyone is currently working from home. Therefore you will need to have access to a strong and reliable internet connection and a good computer (preferably with a large screen) as initially we'll need you to log on to our Virtual desktops (VDIs) to work.

Our story and mission

The City & Guilds Group is a global leader in skills development. Our purpose is the same today as it has always been, to enable people, organisations and economies to develop their skills for growth. Backed by a Royal Charter, we have more than 135 years of experience in making sure that people can contribute to successful businesses and thriving economies.

Today, the Group consists of City & Guilds, ILM, Kineo, The Oxford Group and Gen2. Our businesses provide a broad and imaginative range of products and services that help people achieve their potential through work-based learning. Together, they set the standards for corporate learning, technical training and skills credentialing. Everything we do – from the way we work, our products and services, to our charitable investments – seeks to make a difference to individuals and communities around the world.

Our success is driven by the people we work with. We pride ourselves on our ability to offer an equal opportunity to all our staff and we value diversity within our inclusive culture. We recognise that a diverse workforce is the only way we will achieve our ambitious business goals, so we work hard to be flexible to accommodate everyone.

What we offer

We offer the opportunity to work in an innovative, engaging and market-leading organisation with opportunities to develop your existing skills and explore new ones.

You’ll receive an excellent benefits package which typically includes a great base salary, 25 days holiday plus bank holidays, pension, private healthcare, volunteering opportunities and much more. 

We welcome a discussion about how you might work flexibly for us, perhaps in terms of work pattern or location.

We cannot provide visa sponsorship for this role. You must have existing eligibility to work in the UK

Next steps and how to apply

If you think this is the role and organisation for you then we would love to hear from you.  Please submit your CV and complete our short application form using the apply button.