Head of Product Management

Join us to help shape the future of City & Guilds. Are you a commercially and strategically minded leader that is customer focused and ready to take on a leadership role in a globally recognised organisation? If so keep reading!

City & Guilds are a global leader in skills development, and we are seeking an experienced Head of Product Management with responsibility for leadership and management of our portfolio of products to align with our purpose and strategy.

City & Guilds fosters a collaborative and inclusive work environment, bringing together talented professionals from diverse backgrounds. As the Head of Product Management, you will collaborate with cross-functional teams, taking ownership of our commercial targets and ensure we meet our business growth plans.

As a Head of Function you will work with other senior leaders, working together to ensure City & Guilds drives to a sustainable and successful future. As a senior leader, you will also champion and role-model a “One City & Guilds” culture and mindset across the business, helping ensure we deliver our strategic aim: establishing City & Guilds as the preferred route and brand for skills, credentials and jobs in our priority sectors and segments.

Your application must demonstrate depth of product management experience with  management of a portfolio of products across several sectors. You’ll be a dedicated leader that has impact and has operated at Senior Leadership level including Executive. Experience from further education, skills sector and/or awarding is a must.

You will need to be based in the UK working on a hybrid basis with a mix of home and office. We offer flexible working but request presence in City & Guilds offices as required for this role. 

This appointment will be made on merit.  We believe that diversity and inclusion strengthen and enrich us, and that it is the responsibility of everyone at the City & Guilds Group to drive this value. As ethnic minority groups and disabled people are currently under-represented within the Group, we particularly encourage and welcome applications from these communities.

Competitive Salary + Bonus Scheme
Type of role
Full-time or part-time
Location - Country
Location - City
Business Unit
Closing date
Vacancy ref

About the role

As the Head of Product Management, you will deliver measurable business results through the products and service solutions that meet both the market needs and our company goals. By creating short- and long-term product roadmaps you will demonstrate our trajectory of products and services and define as well as deliver robust frameworks for managing the life cycle of products and services from the beginning, through to their development and delivery.

Customer experience will be embedded into your thinking through the life cycle management whilst understanding our landscape and ensuring our offerings have a competitive advantage.

You will work closely with our strategy, insights and other customer facing functions contributing to our overarching proposition strategy and direction that aligns to our 5-year business plan. In addition to this you will take ownership of our commercial targets for our products and services, sharing with our sales team to drive our ambitious growth plans forward.

As a Senior Leader you will build an effective product management function and leadership team, clearly defining roles and responsibilities whilst delivering the overall purpose, vision, and direction of the function.

About you

Applicants must have expert knowledge, understanding and experience in a commercial and funded (Government or other) product and service management role. You will need to be customer focused as well as a strategic and commercially minded individual that is able to work in a changing environment whilst transforming the existing ways of working.

We are looking for a passionate, driven leader who inspires, coaches and mentors their team that also possesses leadership skills at the highest-level including negotiation, presentation and relationship building. You will thrive on meeting and exceeding our commercial targets and the delivery of our products and services in line with our business plans.  

The perfect candidate would have knowledge of learning, skills, assessment and employment sectors, funding, and qualifications.  

Our Story and Mission

For over 145 years City & Guilds has worked with people, organisations and economies to help them identify and develop the skills they need to thrive. We understand the life changing link between skills development, social mobility, prosperity and success.

We partner with our customers to deliver work-based learning programmes that build competency, to support better prospects for people, organisations and wider society. We create flexible learning pathways that support lifelong employability, because we believe that people deserve the opportunity to (re)train and (re)learn again and again – gaining new skills at every stage of life, regardless of where they start.

We’re a Royal Chartered Institute and charity; everything we do is charitable. We invest our surplus into expanding and enhancing our solutions across all of our brands, to meet the changing needs of organisations and industries. And through our City & Guilds Foundation we amplify our purpose by focusing on high impact social investment, recognition and advocacy programmes which remove barriers to getting a job, celebrate best practice on the job and advocate for jobs for the future.

At City & Guilds, we are committed to unlocking the potential of individuals and organizations through skills development. We firmly believe in the power of diversity and equity, valuing and celebrating the unique perspectives, experiences, and talents that individuals from diverse backgrounds bring to our organization. We are dedicated to creating an inclusive and equitable work environment where everyone can thrive and contribute their best.

What we offer

We offer the opportunity to work in an innovative, engaging and market-leading organisation with opportunities to develop your existing skills and explore new ones.

You’ll receive an excellent benefits package which typically includes a great base salary, 25 days holiday plus bank holidays and possibility to purchase more days, Private medical healthcare, Life Assurance, Group Income Protection, enhanced Company Pension and many others voluntary benefits.

Next Steps and how to apply

If you think this is the role and organisation for you then we would love to hear from you. Please submit your CV and complete our short application form using the apply button.

We shortlist for our vacancies on an ongoing basis, and we may close a vacancy earlier than the advertised date. Please can you submit your application as soon as possible to avoid disappointment.

City & Guilds are a Disability confident employer. Please let us know if you require any support/adjustments at your interview and if successful any adjustments needed to support you in your role. If this is required, please email; careers@cityandguilds.com