Business Development Manager - West Midlands
Are you a dynamic business development specialist with senior stakeholder management experience? Do you have drive, tenacity and insight? Are you a natural communicator with the confidence to influence at the all levels? Do you want a long term career opportunity with a world class business that has real social purpose and is a great place to work?
As Business Development Manager in the City & Guilds Group you will identify and develop new business opportunities, and then manage those accounts. You will work across the City & Guilds, ILM, and Digital Me brands. In key sectors, you’ll achieve stretching sales targets that both defend and increase our market share. You’ll develop strong relationships with external stakeholders to maximise the profile and footprint of our brand and business.
This role might work from our Burntwood offices or it might be home based. It will, however, require travel across the West Midlands area.
About the role
You will maintain existing revenue as well as growing new business, by account managing your customers and delivering a best in class customer experience. You will work to local business development strategies to deliver core and innovative products and services to our customers. This will require that you develop and work to a detailed contact strategy, and achieve performance targets through careful planning and customer facing meetings.
The role also requires you to manage and support change through customer mergers and acquisitions, working closely with Quality Colleagues and our Technical Advisor teams. You will report and analyse trends and insights to drive business decisions and ensure continuous improvement. Finally, you will build strong relationships with colleagues across the business to bring the right expertise to the customer.
To succeed in this role you'll need outstanding business development and account management skills, and proven experience of exceeding sales targets whilst managing and controlling costs. You must be able to demonstrate the ability to build customer relationships at a senior level and have gravitas. A good understanding of current opportunities, challenges and solutions with the FE Market would be really useful.
Your skill set should also include excellent written proposal and presenting skills, financial acumen and the ability to forecast income accurately. Finally, you must be comfortable working to demanding deadlines.
Our story and mission
The City & Guilds Group is a global leader in skills development. Our purpose is the same today as it has always been, to enable people, organisations and economies to develop their skills for growth. Backed by a Royal Charter, we have more than 135 years of experience in making sure that people can contribute to successful businesses and thriving economies.
Today, the Group consists of City & Guilds, ILM, Kineo, Digitalme, The Oxford Group and Gen2. Our businesses provide a broad and imaginative range of products and services that help people achieve their potential through work-based learning. Together, they set the standards for corporate learning, technical training and skills credentialing. Everything we do – from the way we work, our products and services, to our charitable investments – seeks to make a difference to individuals and communities around the world.
Our success is driven by the people we work with. We pride ourselves on our ability to offer an equal opportunity to all our staff and we value diversity within our inclusive culture. We recognise that a diverse workforce is the only way we will achieve our ambitious business goals, so we work hard to be flexible to accommodate everyone.
What we offer
We offer the opportunity to work in an innovative, engaging and market-leading organisation with opportunities to develop your existing skills and explore new ones.
You’ll receive an excellent benefits package which typically includes a great base salary, 25 days holiday plus bank holidays, pension, private healthcare, volunteering opportunities and much more.
We welcome a discussion about how this role could work flexibly for you. For example work pattern, hours or location.
Next steps and how to apply
If you think this is the role and organisation for you then we would love to hear from you. Please submit your CV and complete our short application form using the apply button.
As part of the application process, you may be asked to complete a game based assessment. This is an interactive assessment looking at ways of working that will be used with your CV and application form to assess your suitability for our organisation.