Bilingual English and French Speaking Account Manager
Are you an experienced Account Manager looking for your next challenge?
Are you fluent in French and you have a good understanding of L&D?
Would you like to look after some of our biggest and most lucrative clients to ensure that you provide excellent service and maximize opportunities for Oxford Group?
We currently have an amazing opportunity for an experienced Account Manager / Account Director to join our team within the Oxford Group.
You will benefit from homeworking, and we are flexible with your location. Ideally, we are looking for the candidate to be based in the UK but if you live in France we would also want to hear from you.
The Oxford Group is a leading global provider of leadership, management development and executive coaching solutions to large international organisations. As an Account Manager you will be accountable for the retention and growth of an existing portfolio of The Oxford Group clients, representing up to 15% of the revenue of the company. You will be responsible for increasing the annual revenue and margin of the portfolio focusing on business development activities. We will not expect you to bring any new clients to the business, but you will be required to develop existing clients, maximise opportunities, and introduce new ideas for these customers.
You will act as a strategic partner who is working together with the client to ensure that excellence of Client experience is achieved in all our clients’ interactions from initial introductions through to delivery and follow-up.
About the role
As an Account Manager you will create the mindset across The Oxford Group teams to deliver excellent client experience. You will build trusting relationships with our clients and develop a deep understanding of their goals whilst driving an account growth strategy.
You will be responsible for securing and growing revenue from existing clients by achieving targets and negotiating during price reviews. You will be developing new business opportunities within existing clients by promoting The Oxford Group new products, through cross selling and leveraging The Oxford Group network of consultants and partners.
You will lead proposals and RFP responses for existing Clients, and you will work to expand The Oxford Group footprint through networking and referrals.
As an Account Manager you will also set up and empower Client project teams for success.
This is a Senior Account Management role where you will be involved in business planning activities and provide regular reporting information. You will share client insight, trends to inform our future thought leadership / product focus / so we can respond proactively to their needs.
Attributes we are looking for:
We are looking for a candidate with extensive account management, commercial and sales experience. You will need to have a good understanding of L&D industry with a track record for achieving sales growth and profitability targets.
We are looking for an ability to oversee large scale learning and development projects and maintaining senior relationships within large organisations.
You will need to be fluent in French and English and have excellent communication skills.
Our Account Manager will also have exceptional organisational skills, will be resilient with the ability to thrive in a busy working environment and will have previous experience of managing senior stakeholders.
We would also like you to be tech savvy to aide efficiency and communication with strong technical and social media skills.
Our Story And Mission
The Oxford Group is a leading global provider of leadership, management development and executive coaching solutions to large international organisations. We have a well-earned reputation for quality, professionalism and working through long term partnerships with clients. Our programmes blend innovative experiential learning with deep personal insights, coaching and work-based learning. We are a City & Guilds business, a global leader in skills development.
Our vision is for a world in which everyone has the skills and opportunities to succeed. We support almost five million people each year to develop skills that help them into a job, develop on that job and to prepare for their next job. As a charity, we’re proud that everything we do is focused on achieving this purpose.
Through our assessment and credentialing, corporate learning and technical training offers, we partner with our customers to deliver work-based learning programmes that build competency to support better prospects for people, organisations and wider society. We create flexible learning pathways that support lifelong employability, because we believe that people deserve the opportunity to (re)train and (re)learn again and again – gaining new skills at every stage of life, regardless of where they start.
At the heart of our business sits the City & Guilds Foundation which amplifies our purpose by helping to remove barriers to getting into a job, celebrating best practice on the job, and advocating for jobs of the future.
We were founded in 1878 by the City of London and the trade guilds of the time, to help people, organisations and economies to develop their skills for growth.
Our rich experience means we’re uniquely positioned to understand the future of work and learning. And, we continually evolve to develop and deliver skills for the workplace of the future. Today, as well as qualifications and assessment, we offer digital credentialing, elearning technologies, executive leadership development, technical training and consultancy.
Our success is driven by the people we work with. We pride ourselves on our ability to offer an equal opportunity to all our staff and we value diversity within our inclusive culture. We recognise that a diverse workforce is the only way we will achieve our ambitious business goals, so we work hard to be flexible to accommodate everyone.
What We Offer
We offer the opportunity to work in an innovative, engaging and market-leading organisation with opportunities to develop your existing skills and explore new ones. You’ll receive an excellent benefits package which typically includes a great base salary, incentives, generous annual leave and much more.
What else is included…
- Comprehensive induction programme
- Competitive Salary and company incentives (bonus scheme)
- Challenging and engaging work across a variety of organisations and industries
- A customer centric, professional, and fun working environment
- 25 days annual leave
- Life insurance (4X base salary)
- Income protection scheme
- 4 weeks company sick pay
- Private medical cover after 2 years continuous employment
- Flexible working
- Retail discount scheme
Next Steps And How To Apply
If you think this is the role and organisation for you then we would love to hear from you. Please submit your CV and complete our short application form using the apply button.
We shortlist for our vacancies on an ongoing basis, and we may close a vacancy earlier than the advertised date. Please can you submit your application as soon as possible to avoid disappointment.
If this role sounds interesting, please apply today. For further details, please see attached the Role Profile.