Assessment Manager

Our Assessment Managers are responsible for ensuring the quality and timely delivery of assessment production (such as dated entry question papers and onscreen multiple-choice tests), and also the on-going maintenance for assigned qualifications. You'll also be responsible for the line management of a small number of Assessment Coordinators.

We have two opportunities, both on fixed term contracts to August 2022, to cover maternity leave.

We're flexible about the location of these roles, but you'll need to be within commuting distance of one of our main office hubs - Brighton, London, Burntwood, Warrington or Wakefield.

These appointments will be made on merit. 

We believe that diversity and inclusion strengthens and enriches us, and that it is the responsibility of everyone at the City & Guilds Group to drive this value. As ethnic minority groups and disabled people are currently under-represented within the Group, we particularly encourage and welcome applications from these communities.

Business Unit
City & Guilds
37,952 (National) and 40,000 (London)
Type of role
Fixed-term Contract / Secondment
Full-time or part-time
Location - Country
Location - City
Brighton, Burntwood, London, Wakefield, Warrington
Closing date
Vacancy ref


About the role

As an Assessment Manager you be part of a large, busy and engaged team.  You will directly line manage a small team of Assessment Coordinators who work closely with our Subject Matter Experts to develop content for a range of assessments (such as dated entry question papers, onscreen multiple-choice tests or task-based practical assignments). You will also work closely with key internal departments (such as our Operations, Distribution and Industry and customer-facing teams) you will look after the full life cycle of your assessments, from overseeing examination series readiness, exam marking and standard setting (‘awarding’) of examinations, to ensuring candidate results are released to meet unmovable key dates.

You will be responsible for guaranteeing the consistent high standard of our assessment materials, ensuring they meet industry and regulatory requirements, and for upholding our reputation as one of the UK’s leading providers of vocational and technical qualifications. You’ll apply a high level of critical thinking to the content we develop and the approach we take.

About you

In order to come in and make a real impact, we want to hear from individuals who have a good understanding of qualification development and assessment methodologies, policy and practice. This might be from a teaching background where you’ve been involved with assessments, or perhaps you’ve worked directly for an awarding organisation or exam board. But we also want to hear from you if you feel your experience and skills are transferable to our work.

Our Assessment Managers work across a broad range of critical tasks in a fast-paced environment, with a high attention to detail and a commitment to delivering their work to time, to budget and to quality They are compelling communicators, naturals at negotiation and facilitation with an aptitude for planning and delivering on their own work, alongside maintaining an overview of the work of their direct line reports. These skills will be paramount for the successful candidate as you’ll be managing members of your team, liaising with external consultants, and influencing a wide variety of internal and external stakeholders.

Ultimately, we’re looking for someone who has a commitment to quality and a passion for helping others develop - not just their own team but the thousands of learners looking to better themselves.

Our Story And Mission

Our vision is for a world in which everyone has the skills and opportunities to succeed. We support almost five million people each year to develop skills that help them into a job, develop on that job and to prepare for their next job. As a charity, we’re proud that everything we do is focused on achieving this purpose.

Through our assessment and credentialing, corporate learning and technical training offers, we partner with our customers to deliver work-based learning programmes that build competency to support better prospects for people, organisations and wider society. We create flexible learning pathways that support lifelong employability, because we believe that people deserve the opportunity to (re)train and (re)learn again and again – gaining new skills at every stage of life, regardless of where they start.

At the heart of our business sits the City & Guilds Foundation which amplifies our purpose by helping to remove barriers to getting into a job, celebrating best practice on the job, and advocating for jobs of the future. 

We were founded in 1878 by the City of London and the trade guilds of the time, to help people, organisations and economies to develop their skills for growth.

Our rich experience means we’re uniquely positioned to understand the future of work and learning. And, we continually evolve to develop and deliver skills for the workplace of the future. Today, as well as qualifications and assessment, we offer digital credentialing, elearning technologies, executive leadership development, technical training and consultancy.

Our success is driven by the people we work with. We pride ourselves on our ability to offer an equal opportunity to all our staff and we value diversity within our inclusive culture. We recognise that a diverse workforce is the only way we will achieve our ambitious business goals, so we work hard to be flexible to accommodate everyone.

What we offer

We offer the opportunity to work in an innovative, engaging and market-leading organisation with opportunities to develop your existing skills and explore new ones.

You’ll receive an excellent benefits package which typically includes a great base salary, 25 days holiday plus bank holidays, pension, private healthcare, volunteering opportunities and much more. 

Next steps and how to apply

If you think this is the role and organisation for you then we would love to hear from you.  Please submit your CV and complete our short application form using the apply button.