Manager - Qualification Standards and Policy

As a Qualification Standards and Policy Manager, you will take responsibility for overseeing qualification standards and the creation of policy and guidance for internal and external use. You will support the Senior Manager of Technical Standards in advocating design principles and identifying and monitoring issues or risks across the lifecycle of a qualification. You will be key to the development of documents relating to qualification standards that assure City and Guilds global reputation as a leading vocational education business.

You will manage various projects across various teams and qualification types relating to quality, design principles and internal/external assessment standards, deputising for the Senior Technical Standards Manager where appropriate.

We are recruiting for two, full time roles and offer flexible working arrangements however you will need to be able to occasionally commute into our London EC1A head office for this role.

This appointment will be made on merit.

We believe that diversity and inclusion strengthens and enriches us, and that it is the responsibility of everyone at the City & Guilds Group to drive this value. As ethnic minority groups and disabled people are currently under-represented within the Group, we particularly encourage and welcome applications from these communities.

Business Unit
Channel Partners
Type of role
Full-time or part-time
Location - Country
Location - City
Closing date
Vacancy ref

About the role

The Manager of Qualification Standards and Policy will provide authorative knowledge of design principles, assessment standards (including awarding) and quality assurance models to the wider business including teams in qualification development and assessment and across all sectors. They will be responsible for the dissemination and implementation of policy and research to inform our qualification and assessment teams and be the point of escalation for matters of risk to standards or delivery.

They will be responsible for communicating strategy and policy devised by the Technical Standards Strategy and Research Team to internal and external stakeholders at all levels so require excellent oral and written skills. This will include presentations at key meetings and events, chairing meetings where required and producing clear and accessible documents on complex issues which the wider business can use as reliable resource for the maintenance of standards.

They will provide clear ownership and accountability for interpreting and embedding quality standards and principles that are set by the Technical Standards Strategy and Research Team. They’ll work in collaboration with team members on strategy and research analysis and also with the wider business to ensure independent rigorous challenge that ensures we make the best decisions for learners. 

About you

Your application must demonstrate expert knowledge, understanding and experience of fit-for-purpose and valid assessment design and development, particularly around key and emerging technical qualifications, external assessment and internal assessment quality assurance models. You must also be able to evidence a proactive and independent approach to your work and be able to identify issues and offer solutions.

You will need to show awareness of the need to balance commercial concerns with high standards and integrity and also to balance collaborative and diplomatic working practices with the need to work under pressure and to tight deadlines. You will also need to demonstrate the ability to mediate points of conflict or escalation with confidence to gain timely resolutions so that projects and timelines stay on track.

You'll need a thorough understanding of the regulatory requirements and governmental policies that affect City and Guilds’ products and demonstrate on going awareness of government/ regulatory policy or decisions that affect the vocational educational landscape.

Our story and mission

Our vision is for a world in which everyone has the skills and opportunities to succeed. We support almost five million people each year to develop skills that help them into a job, develop on that job and to prepare for their next job. As a charity, we’re proud that everything we do is focused on achieving this purpose.

Through our assessment and credentialing, corporate learning and technical training offers, we partner with our customers to deliver work-based learning programmes that build competency to support better prospects for people, organisations and wider society. We create flexible learning pathways that support lifelong employability, because we believe that people deserve the opportunity to (re)train and (re)learn again and again – gaining new skills at every stage of life, regardless of where they start.

At the heart of our business sits the City & Guilds Foundation which amplifies our purpose by helping to remove barriers to getting into a job, celebrating best practice on the job, and advocating for jobs of the future. 

We were founded in 1878 by the City of London and the trade guilds of the time, to help people, organisations and economies to develop their skills for growth.

Our rich experience means we’re uniquely positioned to understand the future of work and learning. And, we continually evolve to develop and deliver skills for the workplace of the future. Today, as well as qualifications and assessment, we offer digital credentialing, elearning technologies, executive leadership development, technical training and consultancy.

What we offer

We offer the opportunity to work in an innovative, engaging and market-leading organisation with opportunities to develop your existing skills and explore new ones.

You’ll receive an excellent benefits package which typically includes a great base salary, 25 days holiday plus bank holidays, pension, private healthcare, volunteering opportunities and much more. 

We welcome a discussion about how this role could work flexibly for you. For example work pattern, hours or location.

Next steps and how to apply

If you think this is the role and organisation for you then we would love to hear from you.  Please submit your CV and complete our short application form using the apply button.